Privacy Policy

Last updated: November 9, 2026

Sharon Gainey Digital (“SGD,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through sharongaineydigital.com and our business phone line, how we use it, and the choices available to you.

This policy applies to our website and the contact, newsletter, booking, and phone services described below. It does not apply to other websites or services that may link to us.

Information We Collect

Information you provide

When you contact us through a website form, book a meeting, sign up for our newsletter, or contact us directly, you may provide:

• Your name and email address
• Your phone number
• Your business name and information about your business
• The contents of your inquiry or message
• Information you provide when scheduling a meeting
• Your newsletter subscription choice and related consent details, such as when and how you signed up

Please do not send sensitive personal information through our website forms or phone line unless it is necessary and we have specifically requested it.

Calls

When you call (334) 946-0014, information may include your phone number, the date and time of contact, and details you provide about your question or business needs. Our AI receptionist may capture and organize details to respond to your inquiry, route it, or support follow-up.

Call recording or transcription may depend on the phone service and settings in use. If recording or transcription is enabled, we will provide any notice required by applicable law. We do not use information from calls to add you to a marketing list without your consent.

Website and analytics information

We use Google Analytics 4 (GA4) to understand how visitors use our website and improve it. GA4 may collect information such as pages viewed, interactions, referring pages, browser and device information, and general location information. It may use cookies or similar technologies for analytics.

You can manage cookies through your browser settings. Blocking cookies may affect some website functions. Google’s use of information is also subject to Google’s terms and privacy information.

How We Use Information

We use information to:

• Respond to questions and requests
• Provide services you request or manage an existing business relationship
• Schedule and prepare for meetings
• Operate the phone line, capture inquiries, and route information for follow-up
• Send our newsletter and other marketing communications only when you have opted in
• Maintain and improve our website, services, and business operations
• Protect our website and business, and meet legal obligations

Newsletter Consent and Your Choices

Signing up for the newsletter is optional. We will send newsletter marketing only if you affirmatively choose to receive it. A request for information, a business conversation, a call, or a booking does not by itself subscribe you to the newsletter.

You may unsubscribe at any time using the unsubscribe link in an email or by contacting us. We may keep a limited record of your request so we can honor it and avoid sending you further newsletter messages.

What We Do Not Do

We do not sell or rent your personal information. We do not add people to marketing lists without their consent.

When We Share Information

We may share information with service providers that help us operate our business and provide the services described in this policy. These may include:

• Google Analytics 4, for website analytics
• HubSpot, for customer relationship management and contact records
• Scheduling and booking tools, to arrange meetings
• Website hosting, communications, and phone or AI receptionist providers, to operate the website and handle inquiries

We share information with these providers only as reasonably needed for the relevant business purpose. Their own terms and privacy practices may also apply.

We may also disclose information when required by law, to respond to valid legal requests, or to protect the rights, safety, and security of SGD, our clients, or others.

How Long We Keep Information

We keep information for as long as reasonably needed to respond to you, provide requested services, maintain business records, honor your choices, and meet legal or operational requirements. Newsletter information is retained while you remain subscribed; after you unsubscribe, we may retain a limited suppression record to ensure we respect that choice. Analytics information is retained according to the settings in GA4 and our account.

Retention periods may differ by information type and by the service provider involved. We periodically review information and delete or de-identify it when it is no longer reasonably needed, unless we must keep it longer for legal, security, or recordkeeping reasons.

Your Privacy Requests

You may ask us to access, correct, or delete personal information we hold about you. You may also ask questions about how we use it or withdraw consent where our use is based on your consent. We may need to verify your identity before responding. We may retain information where required or permitted by law or where it is reasonably necessary to complete a transaction, honor an unsubscribe request, or protect our legal rights.

To make a request, contact us using the details below.

Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration. No method of transmitting or storing information is completely secure, so we cannot guarantee absolute security.

Children’s Privacy

Our website and services are intended for businesses and adults, and are not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child has provided us with personal information, contact us so we can review the matter and take appropriate steps.

Changes to This Policy

We may update this policy as our business, services, or legal obligations change. The “Last updated” date at the top shows when the current version took effect. If a change materially affects how we use information, we will provide notice through the website or another appropriate method.

Contact Us

For privacy questions or requests, contact:

Sharon Gainey Digital
Email: info@sharongaineydigital.com
Call: (334) 946-0014
Website: sharongaineydigital.com

This policy describes Sharon Gainey Digital’s practices. It does not automatically apply to websites we build for clients. Each client website must have a policy that accurately reflects that client’s information practices, services, and providers.